Support

How can
we help?

Answers to common questions about Sully, your account and your data. If you're stuck, a real person reads every email.

Using Sully

What does Sully do?

Sully is an AI permit assistant. Describe your project or upload a napkin sketch, fill a short form, and Sully gives a short answer with code citations, then helps you prepare with project mode, a readiness review and the Sully Stamp report.

Which states and cities are covered?

All 50 states. Sully identifies the authority that issues permits at your address and the code edition it has adopted.

Is the Sully Stamp a permit or a legal opinion?

No. It is a readiness report. Permits are issued by your local building department, and Sully's guidance is not legal or engineering advice.

What is the readiness score?

A score toward 100 that tracks how complete your project is for a permit application. Each missing item is listed as a blocker with the code section it relates to.

How does Hire a pro work?

For jobs that need a licensed professional, Sully helps you connect with trusted local pros through our partner network. PermitLogic AI may earn a fee when you connect with a pro through our partners. Pros are independent businesses.

Account & data

Do I need an account?

No. You can ask Sully questions without an account. Signing in with Apple or Google saves your projects across devices.

What happens to my photos and sketches?

They're stored with your project so Sully can use them in your plan and report. See our Privacy Policy for details.

Can I get a copy of my report?

Yes. Open the Sully Stamp report in the app and download it as a PDF.